win win bet Privacy Policy

When you register an account on win win bet, we collect personal information including your full name, date of birth, email address, mobile number, and payment details. We also collect technical data such as your IP address, device type, browser information, and session activity logs when you use the platform. This information is necessary to verify your identity, process transactions, and maintain the security of your account. We may also collect information you provide when contacting our support team or responding to surveys. All data collection is limited to what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.

Your personal information is used to create and manage your account, process deposits and withdrawals in Philippine pesos (PHP), verify your identity in compliance with anti-money laundering regulations, and provide customer support. We also use your data to personalise your experience on the platform, send you important account notifications, and improve the overall quality of our services. We may use aggregated, anonymised data for internal analytics and platform development purposes. We will never sell your personal information to third parties for marketing purposes. Any use of your data beyond the purposes listed here will only occur with your explicit consent or as required by Philippine law.

We may share your personal information with trusted third-party service providers who assist us in operating the platform, processing payments, and verifying identities — but only to the extent necessary for those specific purposes. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy laws. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law or a valid legal order. We will not share your data with any other third party without your prior consent, except as described in this policy. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place.

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security reviews. Your personal data is retained for as long as your account remains active and for a period thereafter as required by Philippine regulatory and legal obligations. When your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. You have the right to request deletion of your personal data subject to any overriding legal requirements that compel us to retain certain records. If you believe your data has been compromised or misused, please contact our support team immediately so we can investigate and take appropriate action.

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to object to the processing of your personal data, the right to erasure or blocking of your data under certain conditions, and the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team through the contact details available on the platform. We will respond to all data subject requests within a reasonable timeframe and in accordance with applicable law. We are committed to upholding your privacy rights and will never penalise you for exercising them.

win win bet uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device that help us deliver a faster and more personalised experience. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period to remember your login and settings. You can control or disable cookies through your browser settings, but please note that doing so may affect the functionality of certain parts of the platform. By continuing to use the platform after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this policy.